Click on the "Sign Up" or "My Account" link and follow the prompts to create a new account. You can also choose to create an account during the checkout process.
If you've forgotten your password, click on the "Forgot Password" link on the login page and follow the instructions to reset your password and access your account.
Yes, many of our products are handcrafted by artisans, making each item unique. Slight variations enhance the charm and character of our handmade products.
Currently, we don't offer custom sizing or designs, but we regularly update our collection with new styles and sizes to meet our customers' needs.
To place an order, browse our website, select the items you want, and add them to your shopping cart. Once you're ready, proceed to checkout and follow the instructions to complete your purchase.
Once an order is placed, it cannot be modified or cancelled. We process orders quickly to ensure fast delivery, so please review your order carefully before finalizing it.
After your order is shipped, you'll receive a confirmation email with a tracking number. Use this number on the carrier's website to track your order's delivery status.
We offer standard and express shipping domestically within the United States and international shipping to select countries.
Delivery times vary by location and shipping method. Standard shipping in the U.S. typically takes 9-11 business days, while express shipping takes 7-9 business days.
We accept returns within 30 days of purchase for a full refund or exchange, provided items are in their original condition with tags. For detailed return instructions, visit our Returns & Exchanges page.
Contact our customer service with your order details to start a return or exchange. We'll guide you through the process and provide necessary assistance.
